Return Policy:

It is our policy to provide outstanding service to meet and exceed customer needs and expectations. Returns or exchanges accompanied by original invoice are gladly accepted 10 days following the date of purchase, providing that product is new condition with tags attached. Crescent will happily assist you with a defective return, if this unfortunate situation arises, in compliance with specific vendor return policy. Return items must be accompanied by a return authorization that can be obtained by contacting us at info @crescentmodesto.com. Shipping fees on returned items are the customer’s responsibility.

It is Crescent’s Policy to assure that our customers are satisfied with their purchase. Crescent will happily assist you with a defective return, if this unfortunate situation should arise, in compliance with vendor warranty policy. For questions regarding returns: info@crescentmodesto.com.

Shipping Policy:

The bulk of shipping is handled by UPS. We reserve the right to ship via another carrier if we deem necessary. Crescent cannot ship to a PO Box; a valid street address is required for orders to be shipped. Crescent is not liable for merchandise that is damaged or lost in transit. Expedited freight can be requested, but is not guaranteed.

Product Availability:

If we are out of stock you will be notified via email with an approximate availability date. Back orders will be carried unless canceled by customer. If you wish to cancel a backorder, Crescent must be notified in writing within 5 days of back order notification.

Credentials:

When processing orders for Uniforms and certain types of gear, the proper credentials and valid state photo identification must be supplied.

Recommendations:

Crescent strives to assist you in your needs and provide a pleasant and efficient shopping experience. Please submit any recommendations regarding product, quality, service, ease of use, etc… to info @crescentmodesto.com. All recommendations will be reviewed and confirmed. We appreciate any and all feedback that will assist us in being able to better serve our customers.